Friday, December 16, 2005

Evil happens...

This isn’t going to be one of my usual cheery blog entries but I think it is an important one. I have long loved a quote from Victor Frankel, “Evil happens when good people do nothing.” Consequently, I decided that what I have been going through for the last year needs to be talked about and information made available for others who may be experiencing the same thing.

As regular readers here know – especially in the last few days – this board has been plagued by comments from flamers that were so nasty and so persistent that I put the board on Moderate Comment status. These flames are just the latest in a long series of harassing behaviors directed at me by a very small, but very persistent, group of people. The situation began on a message board I was once active on. It was the sort of board where a lot of insults and jabs were traded. At first it was funny but a few people took it to a new level and it became increasingly ugly. All of that would have been tolerable but a few of those people began a second board where they had a positive orgy of nastiness largely directed at me. By last estimate there were close to a dozen threads on that board – which I never made so much as one post on – some of which were evil, invasive of my privacy, and outright libelous.

At the urging of some friends, and with the help of a legal professional, I began to look into the legal protections from such behavior a couple months ago. While I won’t detail what is going on in my situation, I can tell others who are experiencing such abuse what they can do about it.

First of all, save everything! Save the pages of the abusive and defamatory threads on the message boards, save emails, save private messages, save comments to blog pages. Virtually every message board records the IP addresses of the people who post there even when they post under a screen name. On boards such as Yahoo groups, EZBoards, Ikonboard, etc. there is an IP address feature that is usually only visible to the administrators. But those IPs are a permanent part of the record and can be tracked. The same is true of emails even those mailed from web-mail sites like Yahoo and Hotmail. Blogs and blog comments are the easiest to track, especially if the blog resides on the blogger's own FTP, as mine does.

Many states now have laws against internet harassment, defamation, and cyber-stalking, etc. Threatening behavior, abusive comments, defamatory comments, etc. are defined as “unwanted contact” and are against the law. Most police departments today have access to cyber-crime divisions and/or resources and what they can do is amazing. The police professionals in these departments are very helpful and they do not trivialize the threat of cyber-harassment. I was absolutely astonished at some of their capabilities.

Once you contact them and submit message board posts, emails, blog comments, etc. they can identify the IP addresses and track them. A few, isolated communications may not be threatening but repeated, defamatory, abusive harassments are logged, the ISP contacted, and the customer identified. Big providers like America Online, Earthlink, etc. are highly cooperative. When an IP address is identified as belonging to someone engaging in repetitive harassing behavior, their names and addresses can be logged and their harassing behavior tracked. My hosting service automatically logs all referrers (visitors to my sites) and allows me to “flag” ones that I identify as problem visitors. From that point on I can always tell when they post or attempt to post comments to my blog.

This isn’t a fun thing to be involved in but, as Frankel points out, if you let people continue to behave in a criminal manner, you contribute to their evil. If the unwanted contact persists, you have legal recourse – whether it is something as common as filing a restraining order against them to pressing charges.

One very good web site for gaining information is the National Center for the Victims of Crimes - Cyber Division . I am also accumulating other references and resources at: Information for those being harassed and stalked online. (more info added 12/17).

As I have been talking more openly about my experiences with cyber-harassment, I have discovered that I am not alone – others are going through the same thing. Whether it is someone directly threatening you or just using the internet to perpetrate lies, ridicule you, or in any other way defame you, there are resources available to stop it. Leslie Wind and I are planning a Know Your Neighbor type event to inform people in this area of what we have learned about fighting cyber-crime. It is something that needs to be identified and talked about.

I just want to be able to have a nice blog without having to be under siege from flamers. I realize that there will always be those who don’t like what I have to say and register objections – that is fine. But telling me my ideas are crap is a far cry from impugning my character, telling lies about my behavior, denegrating my character and my person, etc. Fortunately, I got good advice and steps have been taken to identify and monitor those perpetuating the harassment. If you are in such a position I urge you to begin keeping a record NOW, check out the laws in your area, and contact your local authorities. Internet abuse IS A CRIME! Help stop it.

Thanks for reading.

Related article: "Hate Fans"
Punk Rock Knitter and Knitty Kitty give their opinion on this issue:

Regarding trolls and anonymous bitchbabies. I love these girls!

13 Comment:

Anonymous Anonymous said...

Good for you for doing something about it and thank you for the information. For two years I have a similar situation with a guy I met in a chatroom who follows me around in discussion groups and stuff. Even when the administrators ban him he comes back with new screen names. He keeps posting that I am fat and ugly and that no man would want me. He started a board about me and posted photographs that he took of me in public when I didn't see him. He tells the most awful lies. Because of him I have stopped posting in discussion groups and have changed my email twice. he keeps signing me up to receive email from porn sites. I don't know what is wrong with him and I am afraid to contact the police coz if he finds out it will just get worse.

8:33 AM, December 16, 2005  
Blogger Kathleen Valentine said...

Can I give you some advice?

1. Stop all contact with your harasser. Don't repond to his comments, don't respond to emails, IMs, or posts, and, if possible, stop posting on the groups where he is active. The best thing I had going for me was that my IP never appeared on the message board where I was being defamed. Others had posted using my screen name but the IPs matched other posters, not mine. Once you cease communication with your abuser and the abuse persists you are being harassed.

2. Save everything electronically. Printing it out doesn't show the Source Code but saving things electronically does. Start a file on your hard drive and just use your browser's Save feature to put files in it.

3. Do not be afraid to contact the proper authorities. The investigative part of the case takes place silently. Monitoring of groups and boards can go on for months before anyone is identified by name. By the time identification is made, a case is pretty well along. The thing about cyber-crimes is it requires very little manpower. Once the technology is in place, data is collected electronically with little monitoring.

4. It is a crime to photograph someone and distribute those photos, even electronically, without their consent. People think because they can photograph someone with a digital camera or phone camera they can do with the photos what they want. They are wrong.

5. It sounds like you are just dealing with one harasser. However, I have learned that "ganging up" is not uncommon in harassment situations. It is the volume of postings by any one individual involved that is documented.

6. You have a right to privacy. Posting information about your work, your private life, your home, etc. is an invasion of privacy and is illegal.

7. For those wishing to know how to protect themselves from accusations of harassment/libel it is simple - watch how you say things. If you say "John is cheating on Mary" that is culpable but if you say "it wouldn't surprise me to find out John is cheating on Mary" that is just your opinion and is generally not culpable. Similarly, if I tell my friend in a private communication that Suzie had a boob job that is nothing but private conversation and not culpable but if I post that in a discussion group where anyone can read it, that is culpable.

This is all very interesting and I am learning so much.

I may have to write a book about it. ;o)

9:42 AM, December 16, 2005  
Anonymous Sharon said...

What a shame, what shameful behavior! I don't know anything about blogging except reading and commenting, but I'm glad you're informed and taking charge of this problem.

Don't let the bad guys get you down, Kathleen.This is a good blog and you work hard to keep it interesting and fresh for the rest of us to enjoy. I love the photos and the thought-provoking content. I try not to miss a single one and often, what you've had to say stays with me for
days and affects my personal philosophies. If I were writing a blog, I'd want it to be just like this one. Keep going, undaunted.

9:52 AM, December 16, 2005  
Blogger Kathleen Valentine said...

Thank you. Honestly, it is really unbelievable. The other day one of the most virulent of the harassers made a post on Hancock's Angel saying, among other things, "this is the stupidest post you've ever made..." All I could think when I read it was "then why are you wasting your time reading here?"

Nothing else to do is the obvious answer.

10:13 AM, December 16, 2005  
Anonymous Anonymous said...

Thanks for the info. Are their lawyers who prosecute this kind of stuff or how do you make them stop?

11:20 AM, December 16, 2005  
Blogger Kathleen Valentine said...

I don't know. Leslie Wind and I are going to try to line up a couple professionals in this area (probably a police investigator) for our information night on this. The lawyer I am talking to is a relative. I sincerely hope that just knowing that what they are doing is a crime will be enough to make people wise up. I have no desire to get more involved with them -- I just want the bull**** to stop, that's all. Let me have my blog, you can have your message board, and let's just ignore one another.

However, filing a restraining order would be the logical next step.

11:50 AM, December 16, 2005  
Anonymous tina said...

I wouldn't count on them stopping just because it is illegal if they think they canget away with it. You could sue for damages because of the stress and libel. You know who has plenty of assets. Hit her where it hurts in the pocketbook. Why should they get away with what they have done?

2:44 PM, December 16, 2005  
Anonymous Anonymous said...

I don't think that is necessary. I think what you are doing, just asking for it to stop, is the best idea.

If they are smart they will stop. If you haven't had contact with them in months they would have a hard time proving their innocence.

3:48 PM, December 16, 2005  
Anonymous Anonymous said...

It's all about documentation. If you have the documentation of their harassment they would have to present documentation of their own. That's why it is best to start saving everything right away.

Good luck.
Love,
Suz

3:51 PM, December 16, 2005  
Anonymous Anonymous said...

Just remember, your own behavior will be held accountable in court. You are NOT an innocent, random "victim".

4:00 PM, December 16, 2005  
Anonymous Anonymous said...

I don't think that's true. There's no legal justification for harassment and stalking. If you did something to them, and they can prove it, they would have to file their own case. That's a whole different issue if you ask me.

4:03 PM, December 16, 2005  
Blogger Kathleen Valentine said...

Well, like I said, all I want is for the harassment and abuse to stop. If I am harassing them, they now have the resources to investigate me, too.

All the rest of this is just speculation and I think we should just leave it at that. Thanks to all for your supportive words.

4:30 PM, December 16, 2005  
Blogger Kathleen Valentine said...

I've had some very nice emails from people asking more about this (and a few more flames which are duly noted). All I will say, to those who want to know how this got started, is please see my Sept. 2 blog on Hate Fans (link provided at the end of the article).. That explains a lot of it.

Otherwise I am continuing to ignore the abusers and very much appreciate your support here. I am writing an article about the whole situation and Leslie and I continue to plan for the community information night on Cyber Crime and how to fight it.

Thanks to all..........especially dharma!

To answer a few questions people emailed:
1. If you respond to your abusers you will have a harder time claiming it is harassment. Harassment is unwanted contact sustained over a period of time without provocation. I haven't responded to my harassers since July. Do not respond but save everything.

2. Some of the behaviors that are specifically criminal are a.) impersonating someone in an online forum, chat room or message board, b.) invading privacy by publically providing information about a person's place of residence, employment, personal relationships or apprearance, c.) publically transmitting photos obtained without the subjects consent and without their knowledge, d.) conveying untrue information as though it were the truth, e.) any type of threatening language. There is more but that covers what I've been asked.

3. Suz is right. there is no justification for crime. If someone has done something to you, you have the right to seek legal redress but you do not have the right to commit a crime toward them in retrun. If you believe you have been harmed then contact the proper authorities but there is no such thing as "tit for tat" in a court of law.

This is all very helpful -- I may wind up giving John Grisham a run for his money! There ia a great web site at WHOA: Working to Halt Online Abuse Among other things they are collecting case studies to help people who are being victimized find out what can be done. They also have a directory of legal statutes by state.

I'm starting to realize that this is a much more widespread problem than I ever thought. Wonder if Oprah has done a program on it yet? ;o)

9:10 AM, December 19, 2005  

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